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Holland America Line

Editors' Notes
Our 2008 sailing aboard the new Eurodam revealed a new and exciting chapter in this industry classic. Innovative new dining concepts and an overall more "hip" decor won us over. We can't wait to see what Holland America comes up with next!
Your every wish is our pleasure to fulfill

Always at the heart of the Holland America cruise experience is our warm and award-winning style of service that is never in the way and never out of reach. We sail with nearly one crew member for every two guests, providing the intuitive, gracious service that has long defined classic cruising. Our specially trained crew takes pride in anticipating and fulfilling your every wish. From our waiters and bartenders to our chefs and wine experts, our spa technicians and fitness instructors to our officers and housekeeping staff, everyone is dedicated to providing you with the gracious and personalized service that will make your cruise vacation memorable. On board the ships of Holland America Line you'll discover a cruise experience that is modern, fresh and appealing — in an ambiance that is timeless and refined.

Enjoy exquisite dining across a range of venues
Throughout your cruise vacation, you will enjoy delicious and innovative menus across a broad range of dining venues. From a casual bite poolside to a formal five-course affair in our classic main Dining Room, the crew of Holland America Line will orchestrate a truly memorable dining experience. Led by Master Chef Rudi Sodamin, our exceptional culinary staff creates signature Holland America Line dishes using only the freshest produce and the highest quality meats and seafood available. Our knowledgeable wine stewards are adept at pairing the perfect wine with every dish. Whether you desire the relaxed atmosphere of the Lido, the elegance of the Pinnacle Grill or dinner for two on your private verandah, the choice is always yours.

As You Wish® dining
From a festive five-course affair to a quick, casual dinner for two, our As You Wish® dining lets you choose the venues and style that suit you.

Each New Day, a Wealth of Cruise Activity and Indulgences
Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many — or as few — as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream — do everything, or do nothing at all.
Whether you want to workout in the Fitness Center, learn yoga, pamper yourself with a massage and spa treatment, or listen to music and check your email in the Explorations Café, there's a perfect onboard activity for everyone.
In every cruise port, make your cruise vacation even more memorable with our extensive Shore Excursions program of activities. See, explore, discover: arts and cultural activities, athletic expeditions, city tours, shopping and more.

     
 
Ships   News
     
ms Amsterdam
ms Eurodam
ms Maasdam
ms Nieuw Amsterdam
ms Noordam
ms Oosterdam
ms Prinsendam
ms Rotterdam
ms Ryndam
ms Statendam
ms Veendam
ms Volendam
ms Westerdam
ms Zaandam
ms Zuiderdam
 
 
     
 
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Bill Belt
Adventure Up The Amazon River  
ms Prinsendam
11-2014
THE SHIP---This is an older ship built in 1988 and has sailed under the name of Seabourn Sun and Royal Viking Sun before becoming the Holland America's Prinse
 
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  3

John Ramsden
Panama Canal cruise  
ms Veendam
2-2014
Staff was outstanding as usual on all our Holland America Cruises. Neptune Lounge concierge was the best! Good tours, good port stops. Only complaint was the air conditioning
 
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  0

Karen Scarborough
SE Asian Adventure  
ms Volendam
2-2014
We just completed our 14-day cruise from Hong Kong to Singapore, with stops in Vietnam, Cambodia, and Thailand. This was our first trip to SE Asia, but we have done several cr
 
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  0

Ronald Kolbash
Caribbean on ms Noordam.  
ms Noordam
2-2014
Dining was good with a set seating being the best. Food selection was very good and service was great. Pinnacle dining was outstanding. Shipboard entertainment w
 
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  Comments  
     
9 Comments
 
CRUISEREPORT.COM EDITOR
 
Bill & Jan, Appreciate your interest in Holland America. It is impossible for us to review every cruise line every year. There are just too many lines and ships. However, I will reach out to HAL and see if we can get something going for 2013.
 
Sunday, March 17, 2013 11:12 AM  
 
 
BILL EDISON
 
Jan, if you click on the Cruise Reviews tab at the top of this page you will see the last review CruiseReport did was back in 2010. Definitely overdue for an update.
 
Saturday, March 16, 2013 10:07 PM  
 
 
JAN SMITH
 
Does CruiseReport have any HAL reviews within the last few months? I love the in-depth, detailed reviews you post. Those are getting harder and harder to find on the Inte.
 
Friday, March 15, 2013 10:37 AM  
 
 
STAN
 
Have noted that HAL dining room staf ( Westerdam, Alaska) is not as well trained as previously, kitchen ranization delays dishes getting to tables. Maitre'd in Main dining room( main, late seating) said he has repeatedly complained to chef, but delays continue.
 
Wednesday, January 23, 2013 2:24 AM  
 
 
CRUISEREPORT.COM EDITOR
 
@JIMRB, I am sorry about your experience on Maasdam. We have never had anything but excellent service on Holland America. As for the lady whose husband passed away, no doubt that is a tragedy. That is why it is SO important for people to purchase trip insurance that covers such instances.
 
Friday, January 04, 2013 5:06 PM  
 
 
JIMRB
 
We just got off a 2 week cruise on the Masdam. We got the room from hell . Right under the kitchen, likely the bakery as it was very noisy all night long. And this was support to be an upgrade. Front office and CSM did nothing when we complained . 3 cabins on the 6 th floor have the problem but they will not tell you about it in advance. Food was good, service was poor. Entertainment with 2 exceptions was very weak. Many of the experienced cruisers were saying it was the worst they had seen. One poor lady had booked and paid a year in advance and her husband died. The refund she was offered was less than the single occupant surcharge so she ended up paying full fare for her dead husband. Hard to believe they would do that .
 
Friday, January 04, 2013 5:02 PM  
 
 
LC
 
niew amsterdam western carribean cruise felt like it was a training ship to new employees. too many kids and not being watches by thier parents. :best meals were at the main buffet lido .main dining room wida and david were wonderfull ,manhatten dining room too long of service felt like we were being ignored.food not up to standards of what i thought holland am should be . embarkation is notanized for european passengers arriving back at fort lauderdale.
 
Wednesday, December 05, 2012 6:34 PM  
 
 
KATHRYN DICKSON
 
Mixed reviews of this ship....bright red dining room with very low ceilings is off-putting. Centrum lobby is lame and practically non-existent. Lido lounges crowded and with no trays impossible to get your food to your table. Entertainment very spotty. Tours , transfers, and Inte over the top prices. Dine when you can dining slow. Loved the new Kitchen at Sea demos. Have cruised 25 times and overall would choose another ship.
 
Monday, October 22, 2012 10:58 AM  
 
 
BOB
 
Best Cruise Line ever. Great food and no kids!! Fantastic service and friendly staff who bend over backwards to make your cruise enjoyable. Spacious suites and nice perks.
 
Wednesday, May 16, 2012 11:47 PM  
 
 
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