LuggageForward.com), which is very straightforward and easy to use. When our plans changed, I emailed Luggage Forward support and within an hour, they had made the change on their end. We have always had excellent follow-up and service from Luggage Forward.
A few days after making the booking online, we received our Luggage Forward shipping labels and instructions, which are very well organized. About ten days from our departure date, the shipping company showed up to pick up my large blue duffel bag and ship it to our hotel in Switzerland. A few days later, I received an email from Luggage Forward informing me that my luggage had been delivered to Swissôtel in Basel.
Status update email from Luggage Forward
A few days later, we arrived in Basel and after checking into our hotel, we found that my blue duffel had already delivered to our room!
Duffel bag deliverd to our hotel room in Basel, Switzerland
At the end of our three-week cruise assignment, it was time to put the Luggage Forward labels on both of our bags for return shipping to the USA. Luggage Forward is used to dealing with cruise ships and hotels, so all that was required was for us to leave our luggage with the ship's concierge before we disembarked. Later that same day, I received another email from Luggage Forward informing me that our bags had been picked up for shipment back to the USA.
Our bags are labeled for the return trip to the USA
Luggage Forward informed us that we could expect our luggage to be shipped back to our home in Texas no later than June 6. Imagine our delight when the luggage was delivered to our door on May 30, only 3 days after we arrived back home. They were even delivered on Memorial Day!
Both pieces of luggage, back home
Once again, we are amazed at how efficiently Luggage Forward picks up, ships and delivers our luggage. Our luggage was returned to us in the same condition as when we last saw it. We continue to be impressed with the service this company provides, and that is why Luggage Forward was selected to receive our Editor's Choice award for 2015.
Once again, we avoided the hassle of dealing with checked luggage on the airlines, having to wait for our luggage at baggage claim after an all-night flight, and dealing with Customs at the airport. Shipping your luggage directly to your hotel or cruise ship is the only way to travel in style.
This is a great company with a great track record and we can highly recommend their services. Check their website at LuggageForward.com.
2015 UPDATE: OUR 2015 HAWAII CRUISE AND LUGGAGE FORWARD
We just returned from a 10-day Hawaiian cruise with Un-Cruise Adventures. Rather than hassle with checked luggage on our return flight from Kona, Hawaii to Dallas-Fort Worth, we decided to have our two large duffel bags shipped home using Luggage Forward. We were so impressed with the service we received last year in New Zealand, that we were confident our luggage would arrive back home on time and safe. When we booked the pick-up on their website, we indicated that we would be leaving the bags with the concierge at the Four Seasons Haulalai in Kona, Hawaii. A few days before we departed for Hawaii, our Luggage Forward labels arrived with complete instructions.
Labels attached and ready to ship
As you can see in the photo above, we attached the Luggage Forward labels to our two bags then dropped them off with the hotel concierge. We were able to fly home without the hassle and added cost of checking bags with the airlines. We also did not have to wait for 30 minutes at baggage claim when we arrived at 6:00 am after an all-night flight. Much more convenience! Best of all, in just two days, our bags arrived at our home, a day ahead of schedule!
Our bags arrived at home a day ahead of schedule
Once again, Luggage Forward came through for us. This is a great service for anyone on any cruise, and especially Un-Cruise Adventures. If you want to pack up your snorkel gear, SCUBA, hiking boots and gear, or whatever, you can easily have your stuff shipped directly to the cruise ship with Un-Cruise. Your gear will be waiting for you in your stateroom when you board the ship! Once again, Luggage Forward made believers out of us!
LUGGAGE FORWARD FOR OUR NEW ZEALAND CRUISE 2014
A three-week-long trip to New Zealand was the perfect opportunity to have our two large duffel bags shipped directly to our cruise ship. This was not the first time we have...